I cannot recommend Mark and Kays Estates highly enough.
Mark helped us sell my dad’s house after he unexpectedly died. It was a very emotional time for us, made much more challenging by me living 450 miles away but Mark was very supportive, compassionate and helpful throughout.
The marketing of the property was great, and it sold subject to contract very quickly. Mark has a great system where he collects feedback from each viewing which we found really helpful.
It was a rocky ride selling the property due to a number of issues common with deceased estates and Mark was amazing throughout. He literally went above and way beyond what I would hope for and even checked out the house in person when there was a potential security concern with the property as well as helping us to sort other things from a distance.
He is very professional yet friendly and maintained great contact all throughout. He has great personalised contact with solicitors from both sides to enable a fast and efficient sale. His rates are very competitive and much better than any other local agents we contacted.
I was initially unsure if it was best to go with Kay’s estates or a bigger established agents with lots of offices etc, but it is the best thing we could have done and would recommend Mark over these all day long.
We bought a property through Kays estate agents and their service was excellent, they kept us up to date with the whole buying process and even gave us some tips on good schools e.tc, their valuation of the property was also fair, so I would recommend them for buying and selling
Well, what can I say, ten out of ten all the way! Mark was acting for us in the sale of our property and for the vendors from whom we were purchasing. We're complete novices in the housing market so didn't have the first clue about how to market and sell a property. Thankfully Mark and team are more than make up for our incompetence! We were guided at every step of the way for both our sale and purchase in a manner bespoke to our needs and level of understanding. We were constantly and consistently kept up to date with everything relating to both transactions and all for a fixed-fee that would rival most, if not all of the big name agents. In a sentence; Kays Estates are a boutique estate agency founded on family values that in our experience offer their clients a very personal, bespoke, friendly, no-nonsense service that really takes the hassle out of moving house without breaking the bank. I would not hesitate to recommend Mark and his team to anyone looking to buy or sell a property, the epitome of a safe pair of hands. They are a credit to their industry
I know they have received awards before, but they deserve many, many more! Thanks for the amazing customer service with dealing with our house sale; you are absolute stars for putting up with all our requirements and couldn't thank you enough. Definitely 10 out of 10 and would recommend to everyone who is selling their house.
Couldn't ask for more. We sold our homes with Kays Estates and they have been the most helpful people you could ever wish for. Bent over backwards to help us out and put our minds at ease, while reducing stress levels significantly. Incredibly kind, professional service, with fantastic photos and never once had to chase them up. Thanks for all your help.
Fantastic service, incredibly friendly and highly recommend. Sold our house with Kays Estates and they have been fantastic from day one. Never felt uncomfortable picking up the phone and asking questions. Honestly the best service we have had. 10/10
Mark had been an absolute pleasure to deal with. Always friendly, very efficient at answering my calls and I loved my moving in gift so special and thank you 😊
Mark was absolutely amazing from beginning to finish!!!!! Thanks Kays Estates for all support!!! High recommend!!!
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